Frequently asked
What you're probably wondering.
Six categories. Real answers. If something isn't here, text Daniel at 289-802-1026 — he answers within business hours.
02 · Booking & Public Play
Booking & Public Play.
Do I need to be a member to play?
No. Public play is the default. Memberships are for people who play 2+ times a month.
How do I book?
Through Alba Play. The Book a Bay button on any page goes there. Confirmation email arrives instantly; access code 15 minutes before your slot.
How early can I book?
Public bookings: up to 7 days out. Members: Social 7 days, Players 10 days, Elite 14 days.
What if I'm late?
Your bay holds for 15 minutes past the slot start. After that, it releases and you'll need to rebook the next available time.
Cancellations?
Cancel up to 12 hours before for a full refund through Alba Play. Within 12 hours, the slot is yours.
03 · Memberships
Memberships.
Is there a long-term contract?
No. Month-to-month. Cancel anytime, pro-rated.
Can I upgrade or downgrade?
Yes — anytime. Changes apply on your next billing cycle.
Can I freeze my membership?
Yes. Text Daniel to freeze for travel, injury, or any reason. We don't bill during freeze.
How does 24/7 access work?
Members get a personal Kisi access code. You can book bays through Alba Play around the clock — even at 3 AM.
What's the guest policy?
Players: 1 guest pass/month. Elite: 2 guest passes/month. Guests play in your booked bay.
04 · Lessons & Coaching
Lessons & Coaching.
Who teaches the lessons?
Daniel Kwon, Director of Golf and former NCAA scholarship golfer. Trust Chen Pow assists with student development; bookings consolidate to Daniel for consistency.
Are lessons measured?
Yes. Every lesson uses TrackMan 4 in Bay 1. You get the raw numbers — club speed, attack angle, smash factor, spin, launch, carry.
What if I don't improve?
The Spring Tune-Up has a measurable-improvement-in-30-days guarantee. The $79 Swing Check has a one-fix-or-it's-free guarantee. Packages are refundable pro-rata within 6 months.
How do I book a lesson?
Pick a package on the Lessons page. Stripe holds the spot; Daniel texts you to schedule the bay time — usually same day.
05 · Events (Private & Corporate)
Events (Private & Corporate).
How fast is the quote turnaround?
One hour during business hours, on every inquiry. Daniel responds personally with real pricing, real dates, and catering options.
Is there a minimum group size?
Functionally 8 guests, but smaller groups can book multiple bays as a private play session instead of a formal event.
Catering options?
We coordinate with three preferred Aurora caterers — Italian, BBQ, sushi/Asian fusion. BYO permitted with $100 corkage.
Alcohol service for events?
Yes, AGCO-licensed bar staff at every event year-round — even during the bar's seasonal closure to the public (May 1 – Sept 30).
06 · Gift Cards
Gift Cards.
Do gift cards expire?
No. Never. The card retains its full face value indefinitely.
Bonus credit?
No. Honest pricing — $50 buys $50 of credit, not $50 worth of theatre.
Refundable?
Gift cards are non-refundable but transferable. Any unused balance stays on the card.
Bulk orders for corporate gifts?
10+ cards get manual invoicing and consolidated delivery. Text Daniel at 289-802-1026 to set it up.
07 · Visiting & Policies
Visiting & Policies.
Where is Club X?
15230 Yonge Street, Suite 2F, Aurora ON L4G 1L9. Yonge & Wellington, second floor. Free underground parking off Wellington.
Hours?
Public: 6 AM – 12 AM, 7 days. Members: 24/7. Bar staff on-site Friday–Sunday during the year; closed May 1 – Sept 30 to the public (still available for events).
Can I bring kids?
Yes, with a parent. Children are allowed in any bay during open hours.
Loaner clubs?
Free club rentals 24/7. Premium club upgrade $20 during staffed hours.
Accessibility?
Building has elevator access to our 2nd-floor unit. Bays accommodate seated play on request. Text us in advance and we'll set up.
Still wondering? Text Daniel.
Real human, real fast. 289-802-1026 during business hours.